Privacy Policy

I. Basic Policy

Given the importance of protecting private information in today's high-tech information-communication society, Tokyo Tatemono Co., Ltd. (hereinafter referred to as "the Company") shall comply with the provisions of regulations relating to the protection of personal information and other relevant laws in addition to maintaining privacy based on the following policy.

1. Formulation and Continuous Improvement of Rules for Handling Personal Information, Etc.

The Company shall remind its executives and other employees about the importance of maintaining privacy, formulate rules for handling personal information appropriately (including this policy, Rules for Handling Personal Information, and other relevant rules and manuals), and continuously improve their content.

2. Appropriate Handling of Personal Information in Accordance with the Rules, Etc.

In accordance with the Rules for Handling Personal Information and other relevant rules and manuals, the Company shall establish a management framework that takes into account the size and activities of each department, obtain, use, and provide personal information in a suitable manner, and respond appropriately to requests from individuals regarding disclosure, correction, etc., of their personal information.

3. Ensuring the Accuracy and Security of Personal Information

In order to ensure the accuracy and security of personal information, the Company shall strive to keep the details of personal information accurate and up to date, implement appropriate organizational, individual, material, and technological security management measures, and take steps to prevent personal information leakage, loss, damage, etc.

4. Purposes of Using Personal Information

The Company shall make appropriate use of personal information, to the extent required to achieve the purposes indicated in Section II, "Handling of Personal Information," below. Please note that if, at the time personal information is obtained, the individual in question is notified by the Company or it is otherwise indicated that the purpose of use differs from those indicated below, that purpose shall take priority.

5. Handling of Outsourcing

The Company may entrust the handling of personal information to a third party, insofar as is necessary in order to achieve its purposes. In such a case, the Company shall supervise the third party as required in an appropriate manner, in accordance with the relevant laws and regulations.

6. Handling Disclosure, Correction, Etc.

In the event that the Company receives a request from the individual for disclosure, correction, suspension of use, etc. of personal information in its possession, the Company shall respond without delay, in accordance with the relevant laws and regulations, after confirming the individual’s identity.

7. Inquiries

Inquiries concerning the Company's handling of personal information shall be handled by the relevant contact persons, who are listed in Section II, "Handling of Personal Information," below.

8. Revisions to This Policy

In the event that the Company revises the content of this policy in response to legal requirements or in order to further improve its personal information protection measures, the Company shall publish the details of the revisions on its website.

II. Handling of Personal Information

1. Purpose of Using Personal Information

The Company shall make appropriate use of personal information that it obtains insofar as is necessary to carry out the business of the Company and the Tokyo Tatemono Group, as indicated below. Please note that if, at the time of acquiring personal information, the individual in question is notified by the Company or it is otherwise indicated that the purpose of use differs from those indicated below, that purpose shall take priority.

(1) Tokyo Tatemono Group’s business

  • 1.
    Tokyo Tatemono Group’s business includes various activities conducted by the Company and the Tokyo Tatemono Group. The main activities are as follows:
  • 1)
    Real estate (office buildings, condominiums, child and nursing care-related facilities, tourism and leisure facilities, commercial facilities, public facilities such as parking lots, etc.) sales, development, leasing, operation/management, brokerage, consulting, and appraisal
  • 2)
    Building construction and renovation contracting and consulting
  • 3)
    Small-lot real estate and securitized real estate product development, sales, brokerage, and consulting
  • 4)
    Other activities that fall within the scope of businesses purposes of Tokyo Tatemono Group companies
  • 2.
    "Tokyo Tatemono Group companies" refers to subsidiaries and consolidated affiliates indicated in the financial statements of the Company (Tokyo Tatemono Co., Ltd.).

(2) Purposes of Use

The Company shall use the personal information that it obtains for the purposes indicated in 1 to 7 below and provide it to third parties insofar as is necessary in order to achieve those purposes.

Relating to Tokyo Tatemono Group’s business

  • 1.
    Analysis of customer trends and research/analysis for product development, etc.
  • 2.
    Determination of stakeholders required for the pursuit of the Company’s business and provision of information of various kinds relating to the pursuit of the Company’s business*
  • 3.
    Confirmation of identity and credit checks when receiving applications, entering into contracts, etc., in the pursuit of the Company’s business
  • 4.
    Provision of various kinds of information relating to promotional activities, execution of applications and contracts, customer satisfaction surveys, etc.*

Relating to the Company’s business

  • 5.
    Provision of information about the company* and notices about PR activities such as events, surveys, etc.*
  • 6.
    Verifying the identity of visitors to the Company and recording information about services provided to them
  • 7.
    Conducting activities (screening and provision of recruitment information) to recruit employees (executives, employees, temporary employees, loaned employees, etc.) *
  • *
    The various kinds of information and notices mentioned above may be provided in person or by means of direct mail (postcard, letter, etc.), phone call, or email.

2. Shared Use of Personal Data

The Company and other Tokyo Tatemono Group companies shall share personal data in accordance with the following:

Disclosure items relating to shared use

  • 1)
    Companies that will share information
    The Company and its subsidiaries, and consolidated affiliates indicated in financial statements.
  • 2)
    Personal data items that will be shared
    Address, name, contact information (phone number, email address, etc.), business card information, workplace information, real estate information, details about services provided, and other items required for companies’ business.
  • 3)
    Purpose of shared use
    Information shall be shared insofar as is necessary in order for the Tokyo Tatemono Group as a whole to efficiently achieve the purposes indicated in Section II-1-(2) above.
  • 4)
    Management framework
    Personal information acquired by the Company or another Tokyo Tatemono Group company shall be managed in an appropriate manner by the relevant company. (The name of the responsible party is indicated in the appendix).

3. Disclosure of Personal Information to Third Parties

Personal information obtained by the Company is required in order to achieve the purposes of the Company and may be provided to a third party in the cases listed below. The Company shall suspend the provision of personal information about an individual to third parties if it receives a request to that effect from the individual. However, in cases corresponding to (2) below, the Company may not be able to comply with the request, depending on the details. Please see Section 4, “Contact Information,” below with regard to contacting the Company to request a suspension of disclosure of information to third parties, to make an inquiry, etc.

(1) Cases where the individual’s consent has been obtained in advance

(2) Cases where disclosure to a third party without the individual’s consent is allowed by law

  • 1.
    Cases where disclosure is required by law, where disclosure is necessary in order to protect the life or assets of an individual but obtaining consent is difficult, cases where co-operation with national or local authorities is required and obtaining the individual’s consent may impede activities, etc.
  • 2.
    Cases where it is not legally deemed to be provision of information to a third party
  • a)
    Cases where handling of personal data is outsourced to the extent required in order to achieve the purposes of use
  • b)
    Cases where personal data is provided in conjunction with a succession of business
  • c)
    Cases where personal data is provided to parties that share the data (see Section II-2-1 above).

4. Contact Information

If you wish to make an inquiry regarding personal information provided to the Company or request disclosure, correction, or suspension of use of personal information, please use the contact information below. In the case of a request for disclosure, correction, or suspension of use of personal information, the Company shall provide an explanation on the designated procedure that needs to be completed (confirmation of identity, required documents, processing fees, etc.).

  1. Brillia Club members and condominium customers
    Brillia Club Personal Information Management Center, Tokyo Tatemono Co., Ltd.
    Phone no.: 0120-233-491
    (Click link for more details.)

  2. Small-lot real estate product customers
    Invest Plus contact person, Finance Department, Tokyo Tatemono Co., Ltd.
    Phone no.: 0120-877-885

  3. Tokyo Tatemono Brillia Bond (for individual investors) customers
    Brillia Bond contact person, Finance Department, Tokyo Tatemono Co., Ltd.
    Phone no.: 03-3274-0114

  4. Applicants for jobs (new graduates or mid-career recruitment) and internships
    Hiring Manager/Internship Manager, Personnel Department, Tokyo Tatemono Co., Ltd.
    Phone no.: 03-3274-0112
    (Click link for more details.)

  5. Inquiries about real estate appraisals, etc.
    Personal Information Disclosure Request Supervisor, Appraisal Department, Tokyo Tatemono Co., Ltd.
    Phone no.: 03-3274-0125
    (Click link for more details.)

  6. Shareholders
    Securities Agent Department, Mizuho Trust & Banking Co., Ltd.
    Phone no.: 0120-288-324

  7. Inquiries about office building leasing
    Leasing & Consulting Department, Tokyo Tatemono Co., Ltd.
    Phone no.: 03-3274-1971

  8. Inquiries about office building business
    Business Planning Department, Tokyo Tatemono Co., Ltd.
    Phone no.: 03-3274-0140

  9. Inquiries about housing business
    Business Planning Department, Tokyo Tatemono Co., Ltd.
    Phone no.: 03-3274-0124

  10. Other general inquiries about handling of personal information
    Personal Information Manager, General Affairs Department, Tokyo Tatemono Co., Ltd.
    Phone no.: 03-3274-0111